STORE POLICES

Shipping Policy

Processing Time

All orders are processed within 1–5 business days after payment is received. Orders are not processed or shipped on weekends or public holidays. This does not include Pre-Orders.

During periods of high demand, processing times may be slightly longer.

Shipping Time

Estimated delivery time for most orders is 2–6 weeks from the date of shipment.

Delivery times may vary depending on:

  • Your location
  • Customs processing
  • Carrier delays
  • Weather conditions
  • Peak holiday periods

Please note that shipping times are estimates and are not guaranteed.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email if tracking is available for your shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer.

Refund & Return Policy

Returns

All sales are final.

Once an item has been shipped, we are unable to provide refunds. Please read all product descriptions carefully before making a purchase.

We have no control over packages once they have been shipped. If an order is lost or stolen, we are not responsible, and you will need to contact the shipping carrier directly for assistance.

In the rare occurrence of a defective or missing item, please contact eagerglory1@gmail.com for further assistance with your order.

By purchasing from and using our website, you agree to these terms and conditions.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos and your order number.

For further inquiry please reach out to support at eagerglory1@gmail.com or the official Instagram account @eagerglory.

Privacy Policy

Information Shopify may collect

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information
  • Order history

How We Use Your Information

We use your information to:

  • Process orders
  • Provide customer support
  • Improve our products and services
  • Send order updates
  • Comply with legal obligations

Third-Party Services

Shopify may share necessary information with trusted service providers such as payment processors and shipping partners.

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/8xdxqd-zz/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/8xdxqd-zz/privacy_policy).

Terms of Service

Products & Pricing

We reserve the right to:

  • Modify product pricing at any time
  • Discontinue products without notice
  • Correct pricing or description errors

Order Acceptance

We reserve the right to refuse or cancel any order for reasons including:

  • Suspected fraud
  • Product availability issues
  • Pricing errors

Limitation of Liability

We shall not be liable for indirect, incidental, or consequential damages resulting from the use of our products or website.

Contact Information

If you have any questions regarding these policies, please contact us:

Email: eagerglory1@gmail.com
Instagram: @eagerglory